Menzies is a privately owned (top 500) facility services cleaning company, established in 1969. We provide innovative and economically sustainable service packages to suit customer requirements for quality and environmental ‘green’ business practices, and measurable risk reduction outcome. We service various industry sectors at more than 2500 sites nationally – including educational, commercial, retail, industrial and government sectors.
Menzies intranet platform started as an information management system only but has become one of our centre pieces of communication. We have a custom-built payslip module delivering payslips to our field staff; and as a result has significantly reduced our monthly mail volume and improved efficiencies within our payroll team. Over the last two years, the intranet has enabled us to convert various hard copy forms into e-forms, which has proven to be the best way to track the progress on certain items and to prompt our staff where feedback was outstanding.
Our e-forms have helped us significantly to streamline internal communication and action items respectively with the help of simple but also more sophisticated work flows, whereby relevant staff are getting instantly notified over changes affecting our daily business. In the past, signed hard copies would go missing and we weren’t able to track updates or changes. With the help of the history against each e-form, we are always able to review who has actioned these items. It has enhanced our internal efficiencies significantly.
To best target group training and information packages we utilise the Quiz Builder module to help us increase our staff’s knowledge base. We utilise our intranet every day, all day and could not imagine our business functioning without it anymore Intranet Solutions provide a reliable service, they are always going the extra mile for their customers and exceeded Menzies’ expectations; their support enables us to (deleted also) react promptly to any stakeholder requests. The passion to program the most customised tools is admirable, it goes beyond a simple intranet platform.
Intranet Solutions are a benefit to any businesses seeking new intranet platforms and/or information management systems. They have the strong ability to scope the business needs from a different angle.