Frequently Asked Questions

What is an intranet, and what benefits does it offer?

An intranet is a private network that allows your users (employees, customers, contractors and/or suppliers) to communicate, collaborate, and share information within a secure space. It offers a range of benefits, including improved productivity, enhanced communication, centralised information storage, and streamlined workflows.

What features should I look for in an intranet?

This really depends on your organisation’s specific needs, however, some essential features include document management, news, team collaboration tools, user management, task management, and secure access with permission controlled content. Intranet Solutions also specialises in the development of custom components and modules built specifically for your organisation’s unique requirements.

Can I customise my intranet to fit my organisation’s branding and workflow?

Absolutely! We work with you to integrate your existing branding and style guide to create a seamless extension of your organisation’s visual identity. In addition to customising the look and feel of the intranet with your branding, you can also add or remove features, implement custom forms and tailor workflows to meet your specific needs.

Is it possible to integrate my intranet with other business systems?

Yes! Integrating information from various systems on your intranet can be a very useful way to get value out of your intranet. From displaying a dashboard from your finance system to surfacing important information from your HR of system, our platform offers a range of integrations which can be customised to your requirements.

How do I ensure the security of my intranet?

We offer many tools, including AD/LDAP integration out of the box to leverage your existing protocols. Our platform includes a robust permissions system, enabling documents and files to be controlled at a high level or granular level. Strong password enforcement and the capacity to implement 2FA are also offered out of the box. We can also liaise with your inhouse IT department to integrate SSO, timed backups and VPN / IP whitelisting. We also offer an on-premises solution, allowing you to host the intranet locally.

What kind of training and support is available for intranet users?

We offer personalised training sessions to our clients based on their requirements, ensuring they can hit the ground running. An online portal with extensive resources are further supported by our Australian based support team, which can be contacted at any time via our 1300 822 123 number.

How much does an intranet cost?

The cost of an intranet varies depending on the scope and features required. We typically charge a yearly subscription fee, but this can differ depending on your needs and whether or not you prefer a cloud hosted or on-premises solution.

Can I access my intranet from outside the office?

Yes, out of the box you will be able to access the intranet from outside the office securely. However, this can be restricted as needed should you require access only from specified location or terminals.

How long does it take to implement an intranet?

The time it takes to implement an intranet varies depending on the complexity of your organisation’s needs and the solution you choose. Some solutions can be up and running in a matter of days, while others that require custom components or functionality may take several months to implement fully.

How do I choose the right intranet solution for my organisation?

To choose the right intranet solution for your organisation, you should consider your specific needs, the features you require, the level of customization you need and the cost of implementation and ongoing support. We work with you to scope, timeline and deliver out-of-the-box solutions in addition to any custom functionality to ensure that projects are delivered on time and on budget.